Help Center

No, you can also place an order as a guest. But, there are some perks if you have an account with us:

• Quick checkout process
• Easily view your order status and order history
• Receive updates detailing our new releases and special promotions

We accept all major credit cards (VISA, Mastercard etc). We do not accept personal checks, money orders, direct bank transfers, or cash on delivery. We also accept orders through paypal.

The delivery time is based on the shipping option that you have chosen. In general, here is how we process your order and the associated delays.

1. We process your order 

We pick up all the ordered articles in our warehouse and pack them so it can be picked up by our shipping partner. 
2. Shipping 

Your order is then shipped and you will receive the associated tracking number to check your order status and whereabouts. 
3. Delivery 

Our shipping partner will take care of your order deliver it right to your door, according to the shipping method you chose during checkout.

We will email you the tracking information as soon as your order has shipped. (Please allow 48 hours for the tracking number to appear in the tracking system).

We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, at our discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment.

Any cancellation made after an order has been placed, will be subject to a cancellation fee of USD 1.00 regardless of the time the order has been placed as the merchant processor/credit card charges us a fee for cancellations.

Please note that any orders that have already been packed or shipped cannot be cancelled.